At Langley Ride Bookings, safeguarding your personal information is a top priority. This Privacy Policy explains how we collect, use, and protect your data in compliance with the EU General Data Protection Regulation (GDPR) and the UK Data Protection Act.
We collect personal data both directly from you and indirectly through third-party services.
Direct Collection:
When you book a trip through our website, we collect:
Name
Contact details (phone number, email address)
Pickup and drop-off locations
Flight number (if applicable)
Information about additional services (e.g., baby seat, wheelchair assistance, extra luggage)
Indirect Collection:
We use third-party services such as Google Analytics and Google Ads to gather data about website usage and advertising performance. This data does not include personal information.
The personal data we collect includes:
Booking Information: Name, contact details, pickup/drop-off locations, flight number.
Additional Services: Information about extra services requested (e.g., baby seat, wheelchair assistance).
We use your data to:
Complete your booking and deliver our services.
Fulfill legal obligations.
Improve our website and marketing efforts using anonymized data.
Note: We will never sell or share your personal data with third parties for their own marketing purposes.
Cookies are small data files stored on your computer, mobile phone, or tablet by your web browser when you visit a website. We use cookies on our website to enhance your experience and ensure our services function efficiently. While we recommend keeping cookies enabled, you can disable them through your browser settings.
Types of Cookies We Use:
Essential Cookies: Necessary for core website functionality, such as navigation and secure access. Without these, services like live chat cannot function.
Analytic Cookies: Collect anonymous information about how visitors use the website to improve user experience.
Functionality Cookies: Remember your preferences, like login details or language settings, for a personalized experience.
Traffic & Demographic Cookies: Gather non-personal information, including device type and IP address, to analyze traffic patterns and enhance services.
We implement robust security measures to protect your data from unauthorized access, use, or disclosure.
We may share your data with trusted third-party service providers (e.g., payment processors, cloud storage) to support our operations. Strict agreements ensure your data remains secure.
We may also use anonymized data to enhance website performance and marketing. This data cannot be used to identify you personally.
Your data is retained only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from this age group. If you believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete the data.
Our website may include links to external sites. We are not responsible for the privacy practices of these websites.
In the event of a data breach, we will notify affected individuals promptly and outline the steps taken to address the situation.
For any questions or concerns about this Privacy Policy, please contact us at info@langleyridebookings.co.uk.
